Privacy Policy of sweet-knit.pl
Welcome to our online store!
We care about protecting your privacy, which is why we have created a comprehensive privacy policy that allows you to feel secure while navigating the site and making purchases. Learn about the information we collect, how we use it, and how we ensure the security of your data. Our goal is to provide you with complete comfort during your shopping experience and the assurance that your data is safe with us. This information has been prepared in accordance with GDPR, the General Data Protection Regulation. Continue reading to learn more about our privacy practices.
DATA CONTROLLER
Darwinaaps Sp. z o.o. headquartered at Pl. Gen. J. Hallera 5 lok. 14A, 03-464 Warsaw, under KRS number 0000779260, NIP 1132995871, REGON 382945411. If you wish to contact us regarding the processing of your personal data, please write to us at the email address: shop@sweet-knit.pl
YOUR RIGHTS
You have the right to request:
- Access to your personal data, including obtaining a copy of your data (Art. 15 GDPR or, where applicable, Art. 13(1)(f) GDPR),
- Rectification of your data (Art. 16 GDPR),
- Deletion of your data (Art. 17 GDPR),
- Restriction of processing your data (Art. 18 GDPR),
- Data portability to another controller (Art. 20 GDPR).
You also have the right to:
- Object at any time to the processing of your data:
- For reasons related to your particular situation – regarding the processing of your personal data based on Art. 6(1)(f) GDPR (i.e., our legitimate interests) (Art. 21(1) GDPR);
- If personal data is processed for direct marketing purposes, to the extent that such processing is related to such direct marketing (Art. 21(2) GDPR).
Contact us if you wish to exercise your rights. You can express your objection to the use of cookies (explained below) especially through the appropriate browser settings.
If you believe that your data is being processed unlawfully, you may file a complaint with the President of the Personal Data Protection Office.
PERSONAL DATA AND PRIVACY
Below you will find detailed information about the processing of your data depending on the actions you take.
Placing an Order in the Store - Part 1 (Without Customer Satisfaction Survey)
Purpose: Fulfillment of your order.
Legal Basis:
- Sales agreement (Art. 6(1)(b) GDPR)
- Legal obligation related to accounting, requiring us to process your personal data (Art. 6(1)(c) GDPR)
Duration:
- For the duration of the aforementioned agreement.
- Until the expiration of the legal obligation related to accounting.
- Additionally, your data will be processed until the period during which claims can be pursued by you or by us.
What happens if you do not provide the data?
- You will not be able to place an order.
Placing an Order in the Store - Part 2 (Customer Satisfaction Survey)
Purpose: Adapting the Store to the needs of Users and improving the quality of the services we provide, based on feedback from Buyers through the satisfaction survey.
Legal Basis: Our legitimate interest in processing your data to conduct research on your satisfaction with our services (Art. 6(1)(f) GDPR)
Duration:
- If you do not provide your feedback – for 30 days from your purchase or until we consider your objection to processing.
- If you provide your feedback – until its deletion or until we consider your objection to processing.
- Additionally, your data will be processed until the period during which claims can be pursued by you or by us.
What happens if you do not provide the data?
- We will not consider your feedback regarding our Store in our efforts to further develop it.
Creating an Account in the Store
Purpose: Execution of the service agreement for maintaining an account in the Store.
Legal Basis: Service agreement (Art. 6(1)(b) GDPR)
Duration:
- Until the account is deleted by you or by us upon your request.
- Additionally, your data will be processed until the period during which claims can be pursued by you or by us.
What happens if you do not provide the data?
- You will not be able to create an account and use its features, such as viewing order history or checking order status.
Contacting Us (e.g., to Ask a Question)
Purpose: Handling your inquiries or requests.
Legal Basis:
- Contract or actions taken at your request to enter into a contract (Art. 6(1)(b) GDPR) – if your inquiry or request relates to a contract to which we are or may be a party.
- Our legitimate interest in processing your data to communicate with you (Art. 6(1)(f) GDPR) – if your inquiry or request does not relate to a contract.
Duration:
- For the duration of the binding contract with us or – if the contract is not concluded – until the period during which claims can be pursued by you or by us.
- Additionally, your data will be processed until the period during which claims can be pursued by you or by us.
What happens if you do not provide the data?
- We will not be able to respond to your inquiry or request.
Browser Settings or Other Similar Actions Allowing Analytical Activities
Purpose: Analyzing how you use and navigate the Store’s website to tailor the site to the needs and behavior of Users.
Legal Basis: Our legitimate interest in processing data for the above-mentioned purpose (Art. 6(1)(f) GDPR)
Duration: Until the expiration or deletion of cookies used for analytical purposes by you.
What happens if you do not provide the data?
- We will not consider your preferences regarding the use of the Store in our development efforts.
Consent to Receive Marketing Content from Us (e.g., Information About Special Offers)
Purpose: Sending marketing information, especially special offers.
Legal Basis: Your consent to our marketing activities (Art. 6(1)(a) GDPR)
Duration:
- Until you withdraw your consent – remember, you can withdraw your consent at any time.
- Data processing until you withdraw your consent remains lawful.
- Additionally, your data will be processed until the period during which claims can be pursued by you or by us.
What happens if you do not provide the data?
- You will not receive our marketing materials, including information about our special offers.
Newsletter Subscription
Purpose: Sending newsletters.
Legal Basis: Service agreement for sending newsletters (Art. 6(1)(b) GDPR)
Duration:
- Until you unsubscribe from our newsletter.
- Additionally, your data will be processed until the period during which claims can be pursued by you or by us.
What happens if you do not provide the data?
- You will not be able to receive information about the Store and our services.
Taking Action or Inaction That May Result in Claims Related to the Store or Our Services
Purpose: Establishing, pursuing, or defending potential claims related to the concluded agreement or provided services.
Legal Basis: Our legitimate interest in processing personal data for the above-mentioned purpose (Art. 6(1)(f) GDPR).
Duration: Until the expiration of the limitation period for claims or until we consider your objection to processing.
What happens if you do not provide the data?
- Inability to establish, pursue, or defend claims.
DATA PUBLICATION
If you decide to publish a comment, its content and your signature will be visible to other Store users.
We do not disclose your email address to other users unless you choose to do so.
ANALYTICAL ACTIVITIES
Within the Store, we conduct analytical activities aimed at increasing its intuitiveness and accessibility – this applies to you if you allow such activities. In our analysis, we will consider how you navigate the Store – for example, how much time you spend on a particular subpage or which areas of the Store you click on. This allows us to adjust the layout and appearance of the Store and the content published on it to meet the needs of Users.
DATA SECURITY
When processing your personal data, we apply organizational and technical measures in accordance with applicable laws, including encrypting connections using an SSL certificate.
COOKIES
Our Store, like most websites, uses so-called cookies. These cookies:
- Are stored in your device's memory (computer, phone, etc.);
- Do not change your device's settings.
In this Store, cookies are used for the following purposes:
- Remembering your session
- Statistical
- Marketing
- Enabling Store functions
To learn how to manage cookies, including how to disable them in your browser, you can use your browser's help file by pressing the F1 key in the browser. Additionally, appropriate instructions can be found on the following subpages, depending on the browser you use:
Below you will find information about the functions of the cookies we process and their duration.
| Cookie Name | Cookie Duration | Cookie Function |
|---|---|---|
| _ga | Session | Website traffic tracking |
By using the appropriate options in your browser, you can at any time:
- Delete cookies,
- Block the use of cookies in the future.
In such cases, we will no longer process them.
For more information about cookies, visit Wikipedia.
EXTERNAL SERVICES / DATA RECIPIENTS
We use external service providers that support us in conducting our business. We entrust them with processing your data – these entities process data solely based on our documented instructions.
Below is a list of your data recipients:
|
ACTION |
DATA RECIPIENTS |
DATA TRANSFER OUTSIDE EUROPEAN UNION |
|
Every activity related to the Store |
Hosting provider |
No transfer |
|
Sales management software provider |
No transfer |
|
|
Browsing the Store's website with settings allowing analytical activities |
Entity enabling analytical activities on the site |
No transfer |
|
Placing an order in the Store |
Payment provider |
No transfer |
|
Entity delivering the product to you – unless you chose the option of personal pickup |
No transfer |
|
|
Standard office software provider (including email inbox) |
No transfer |
|
|
Newsletter subscription or consent to receive marketing messages |
Entity providing newsletter or marketing message sending |
No transfer |
|
Participating in a satisfaction survey of our services or products |
Entities enabling posting and comparing Store or product reviews |
No transfer |
|
Contacting us (e.g., asking a question) |
Standard office software provider (including email inbox) |
No transfer |
AND MORE:
- Relevant public authorities to the extent that we are obliged to provide them with data.